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What we do

Applied AI

Agents, document intelligence and decision support that run inside existing systems of record. Governed, logged, and reversible.

Applied AI at a glance

// PRACTICE 02

Applied AI

Active Practice
What it is
Agents, document intelligence and decision support that run inside existing systems of record. Governed, logged, and reversible.
Platforms
Azure OpenAI, AWS Bedrock, and the model providers' APIs directly.
You get
A model inventory, the human-review policy for every consequential decision, and an evaluation set you keep.
Typical first step
A scoped pilot against your own data, with a success threshold agreed before it starts.
Dedicated engineering squadExplore Applied AI

The boundary, stated up front.

Training third-party models on your data. Your data is not an input to anyone else's model, and that is written into the contract.

The environments this practice is built for.

What each environment does to a system that was not designed for it.

Banking & Financial ServicesMoney moves with a reviewable record behind it, or it does not move. Audit is a feature, not paperwork.HealthcareScheduling and patient data both fail loudly. Nothing here can be best effort.
B2B ServicesPipelines go cold in the gaps nobody is watching.
SIMULATION · SAMPLE DATA

See how a Voice AI agent operates inside a live EMR & CRM.

No human hold queues. No manual copy-pasting. Watch our conversational Voice AI take an inbound call, stream live transcription, extract clinical or commercial entities, and write directly to the system of record.

Patient A (sample data)
Ready to Simulate
VOICE SYNTHESIS · 16kHz PCM
Latency: 182ms
Live Dialogue Transcript
Click “Start Voice Call” to trigger live transcription, entity extraction, and automated EMR/CRM database commit.
Deterministic Entity Extraction
Idle
Patient Identifier
—…
Chief Complaint
—…
Visit Type
—…
Routing
—…
Insurance on File
—…
System of Record Integration Log
LISTENING
Platform: Sample EMR (FHIR R4)
POST /api/FHIR/R4/Encounter
Record ID:ENC-88392-CLINIC-EAST
Encounter.statusPending Commit…
Encounter.classPending Commit…
Encounter.reasonCodePending Commit…
Appointment.startPending Commit…
Practitioner.assignedPending Commit…
audit.logHashPending Commit…
Encrypted in transit and at restAudit log: written

Specific work in this practice.

  • AI voice agents

    AI voice agent development services: custom agents that answer calls, qualify leads and book in your scheduling system or CRM. On-premise option, BAA available.

  • MCP server development

    Let AI agents in ChatGPT, Claude, Copilot and Gemini use your product or internal systems safely. MCP server development with OAuth and audit logs.

  • Private AI and private LLMs

    AI assistants and agents that run in your own cloud or on your own servers and answer from your own documents. Private LLM development, BAA available.

  • AI document processing

    Invoices, claims, forms and contracts read by AI and posted to your accounting, ERP or case system, with a person checking what the model isn't sure of.

What your security review will ask about here.

GDPRDPA, DSAR workflow, EU residency on request
ISO/IEC 42001:2023AI management system operated
NIST AI RMF 1.0Applied to every model deployment
Read the control register

The first three gates, and what each one leaves you with.

01DiscoveryA written problem statement, in your words, that you own.
02Process mappingCurrent-state map with the manual steps costed in hours and money.
03System designArchitecture decision record, integration inventory, and a fixed scope with a price.
Start an Applied AI projectAll seven gates